Forum | Message

Thu, March, 10th 2022

1

Forum Question/Topic:

Article:

Single Phase Meter Resets on its own

Categorized as:

We are having issues with our Itron C2SX and C1SX meters resetting to zero after reaching the value 4294967295 which is FFFFFFFF in hex. In network manager and Yukon the value resets to zero once this value is passed but the display keeps accumulating. Has anyone else had this issue?
AMI
Meter
software
Yukon
We are having issues with our Itron C2SX and C1SX meters resetting to zero after reaching the value 4294967295 which is FFFFFFFF in hex. In network manager and Yukon the value resets to zero once this value is passed but the display keeps accumulating. Has anyone else had this issue?
Delivered Read
1
Hey Zach! Yes, this issue is present in all firmware versions prior to v9.3.4 and v9.4 and is also true for L+G residential meter types (resolved in v9.4+ only for L+G nodes). A firmware upgrade will prevent this from occurring for you in the future and can hopefully help others who see your post here as well.
Hey Zach! Yes, this issue is present in all firmware versions prior to v9.3.4 and v9.4 and is also true for L+G residential meter types (resolved in v9.4+ only for L+G nodes). A firmware upgrade will prevent this from occurring for you in the future and can hopefully help others who see your post here as well.

Online